EYECOCO LLC Privacy Policy

Introduction

EYECOCO is committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, protect, and share information gathered from our SMS services and website visitors. Our goal is to provide you with a seamless experience while respecting your privacy and choices regarding your personal information.

Information Collection and Use

When you opt-in to our SMS service or visit our website, we may collect personal information such as your name, phone number, email address, and any other information you choose to provide. This information is used to:

- Send you appointment reminders, confirmation messages, marketing messages, follow-up messages, customer service messages, and similar communications.

- Improve our products and services based on your feedback and interactions.

Opting Out of SMS Service

You have the right to opt out of our SMS service at any time. To discontinue receiving SMS messages from EYECOCO at any time, you can text "STOP" to (833) 393-2163. Upon receiving your request, we will send a confirmation message, and you will no longer receive any SMS communications from us. If you decide to receive messages again in the future, you can opt back in by following the original signup process.

Assistance with Messaging Program

If you experience any issues with our messaging program or require assistance, please reply with the keyword "HELP". Alternatively, you can reach out directly to our customer support team at
[email protected] or call (833) 393-2163 for more personalized assistance.

Carrier Liability and Message Rates

Please note that carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and messages sent to us from you. For specific questions regarding your text plan or data plan, please contact your wireless provider directly.

Information Sharing and Third Parties

In line with our commitment to your privacy, EYECOCO does not sell, share, or disclose your mobile information with third parties or affiliates for marketing or promotional purposes. We may share your information with subcontractors or service providers who assist us in delivering our services, such as customer service, under strict confidentiality agreements.

Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. We will post any changes to our policy on this page and encourage you to review it regularly.

Contact Us

For any privacy-related inquiries or concerns, please contact us directly at [email protected] or call (833) 393-2163. We are dedicated to protecting your privacy and ensuring your information is handled responsibly and transparently.